My Fiancé and I got our engagement rings here, and we could not be happier. I worked closely with Jessica to design my ring, and it turned out utterly perfect. She is so friendly, talented, and accommodating and it was a pleasure to work with her. She made the ring of my dreams come to life! The process was so easy and customizable: I told her what I wanted and showed her inspiration pictures, and she hand drew four different ideas for a ring. Once I approved them, she made a wax model that I could try on with the gemstones, and a digital rendering so I could see it. Then, once I approved that, she made the actual ring! I love that you can try on the dimensions and see what the ring will look like before you approve the final design, and she was super accommodating with the changes I wanted. The ring turned out more gorgeous than I imagined, I can't stop looking at my hand! She helped me pick out a ring for my Fiancé as well. If you want a stunning ring, as well as an amazing customer service experience, work with Jessica, you won't regret it. I will treasure my ring forever!